Organisations in Ukraine and Poland are using Loop to learn from communities how to better support them. We started in 2022 with WhatsApp and Facebook channels. After listening to reactions from Ukrainians, we integrated Telegram in 2023, meeting them where they feel confident to feedback.
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Accessibility and inclusion are at the heart of our platform. Feedback submitted in any of the languages below is translated to over 10 other languages, so you can engage directly.
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Wiktoria Dudek
Homo Faber
Due to the sudden onset crisis, and our friends and colleagues in Poland seeing the influx of people and wanting to offer the Loop service, we had volunteers and added on Polish and Ukrainian in 1 week. We then employed Polish and Ukrainian moderators and have been working to roll out and embed Loop into 1) the Polish context and 2) for Ukrainians anywhere.
Loop can be used by any Ukrainian person inside or outside of Ukraine, in transit, destination or temporary countries.Loop can also be used by host communities in Poland on their behalf.
We are actively mapping the existing response and longer term structure, gaps and needs in terms of Social Accountability, feedback and safe reporting mechanisms in Poland and Ukraine. We are having discussions about longer term hosting of Loop and Steering Committee members, which will evolve over time and as Loop becomes better understood and more widely used.
Our blog includes reflections on what we have learned so far, as well as helpful resources on how your organisation can take meaningful steps to #MakeAllOurVoicesCount
