Loop is paving the way for the accountability revolution, by ensuring the voices of affected communities are at the heart of organisational decision-making.
.webp)
Reach people where they are, on a device that they already own or can easily access. Loop helps organisations to cross the digital divide. Our patent pending Interactive Voice Response and Reply (IVRR) technology makes it easy for anybody, regardless of their literacy, to raise their voices and inform decision-making.
Accessibility and inclusion are at the heart of our platform. Feedback submitted in one language is translated to 15 others, with more languages being added all the time.
Feedback is translated using a combination of our dedicated moderation team and machine translation technology. This ensures the highest quality results across languages.
Our statistics page helps decision-makers spot trends, identify latent themes, and allocate resources accordingly. The quantitative data on TalkToLoop.org can be filtered according to parameters including:
This helps any organisation to make decisions that enable them to be responsive and reactive to the emerging needs and perspectives of the communities with which they work.
Personal Identifiable Information is never posted to our statistics page.
Loop is committed to providing a safe independent mechanism to deal with sensitive feedback, and we urge all organisations in the humanitarian and development sector to join us in combating misconduct and abuse.
We are committed to enabling anonymous independent reporting across the sector. We follow a survivor centred approach, enabling anonymous independent reporting. Reports are channelled into existing referral pathways.
Our first priority is survivor safety and we have a specific protocol to protect identity and ensure security.
Feedback should not be restricted by literacy, connectivity, or language. That’s why we created IVRR.
